RENOJA WELLNESS STUDIOS – PRIVACY POLICY

Contact Information
Phone: 910-756-4440
Address: 6815 Parker Farm Rd #120, Wilmington, NC 28405

OUR COMMITMENT TO PRIVACY
At Renoja Wellness Studios, we value your privacy and strive to protect your personal information. This Privacy Policy describes the types of data we collect, how it’s used, and your rights regarding your information. By interacting with our website, social media, mobile services, or visiting our wellness studios, you consent to our privacy practices.

INFORMATION WE COLLECT

We collect various types of information to offer you a personalized experience, including:

1. Information You Provide
   When you register, make a purchase, sign up for our newsletters, participate in surveys, or enter promotions, you provide us with information such as your name, email, phone number, address, and payment details. Additionally, we may collect your wellness preferences, fitness goals, and demographic details (e.g., age, location).

2. Automatically Collected Information
   We use cookies, web beacons, and other tracking technologies to collect data on how you use our website and apps. This includes browser type, device details, pages visited, and interactions with our content. This information helps us improve user experience and offer tailored content.

3. Location-Based Services
   With your permission, our mobile services may access your location to provide geo-targeted offers, class schedules, and local event notifications. Location services can be turned off at any time in your device settings.

4. Information from Third Parties
   We may receive additional data from third-party partners such as demographic information, engagement insights from social media, or details from advertisers. This helps us understand our audience better and personalize our communication and promotions.

USE OF INFORMATION

Renoja Wellness Studios uses your information for purposes including:

• Tailored Wellness Content and Promotions
  We provide wellness tips, fitness plans, and personalized product or class recommendations based on your interests.

• Lead Generation and Engagement
  We may send you targeted offers, invite you to exclusive classes, or inform you about studio events to enhance your wellness journey.

• Improving User Experience
  Your data helps us understand your preferences, allowing us to customize website content, enhance navigation, and offer personalized recommendations.

• Membership Management
  For members, we collect and retain information to manage your account, process renewals, and communicate about exclusive benefits, events, or wellness updates.

MEMBERSHIP SIGN-UPS AND PROMOTIONS

If you sign up for a membership or participate in a promotion, we may use your information to communicate with you regarding updates, special member benefits, or personalized wellness recommendations. You may also receive tailored offers based on your interests and fitness goals.

PARTICIPATION IN SURVEYS AND CONTESTS

By participating in Renoja Wellness Studios’ surveys or contests, you may be asked for information such as name, contact information, wellness goals, and fitness interests. This data helps us improve our services and provide future offers tailored to your wellness journey.

COOKIES AND TRACKING TECHNOLOGIES

Our website uses cookies to improve site navigation and personalize your experience. Cookies allow us to recognize returning visitors, save preferences, and tailor advertisements to your interests. You can adjust your browser settings to manage cookies; however, certain features may not work optimally without cookies enabled.

SOCIAL MEDIA ENGAGEMENT

You may interact with Renoja Wellness Studios through social media platforms. If you log in through a social media account or link your profile, we may receive certain information from that platform based on your privacy settings. This allows us to share updates or targeted content based on your interests.

SHARING OF INFORMATION

We only share your personal information with third parties for purposes of enhancing your experience and fulfilling your requests, such as:

• Service Providers
  We partner with trusted third parties to assist in website hosting, analytics, payment processing, and marketing. These parties are authorized to use your personal information only as necessary to provide these services to us.

• Marketing Partners
  We may share non-identifying data with advertisers or partners to offer you promotions related to Renoja Wellness Studios’ services or products.

• Your Consent
  If you consent, we may share information for additional purposes or with additional parties. This consent is typically requested during specific promotions or co-branded offers.

YOUR RIGHTS AND CHOICES

You have the right to:

• Opt-Out of Marketing Communications
  You can unsubscribe from Renoja Wellness Studios’ marketing emails or opt-out of text messages by following the instructions in our communications.

• Control Cookie Preferences
  You may adjust your browser settings to decline cookies. Note that some personalized features may be limited if cookies are disabled.

• Access and Update Your Information
  Contact us to access, correct, or delete your personal information. Please allow time for changes to be processed.

SMS/TEXT MESSAGE CONSENT AND OPT-OUT

By providing your phone number, you consent to receive marketing text messages, including updates on classes, events, and promotions. Message frequency may vary, and message/data rates may apply. To unsubscribe, reply “STOP” to any text message from us. For assistance, reply “HELP” or contact us at 910-756-4440.

SECURITY AND DATA RETENTION

We take reasonable precautions to secure your data. Your information is stored as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

LEGAL DISCLOSURES

Renoja Wellness Studios may disclose personal information when legally required or in response to government investigations.

For questions or more information about this Privacy Policy, please contact Renoja Wellness Studios directly at 910-756-4440.